Perspectives in the Cloud Adoption Framework
The Cloud Adoption Framework (CAF) divides guidance into six distinct focus areas known as perspectives. Each perspective is used to generate workstreams that identify gaps in your current skills and processes, which are then recorded as inputs. These perspectives encompass distinct responsibilities that are owned or managed by stakeholders who are functionally related. The Business, People, and Governance Perspectives, on the other hand, are concerned with business capabilities, whereas the Platform, Security, and Operations Perspectives are concerned with technical capabilities.
The Business Perspective enables you to transition from separate business and IT strategies to a business model that incorporates IT strategy. Agile IT strategies are aligned with business objectives and are adaptable to changing business requirements or technical capabilities.
Common Roles: Business Managers, Finance Managers, Budget Owners, and Strategy Stakeholders.
- IT Finance addresses your capacity to plan, allocate, and manage the budget for IT expenses with the use-based pricing model of cloud services.
- IT Strategy enables you to leverage a cloud-based IT approach to accelerate value delivery and user adoption.
- Benefits Realization enables you to quantify the value of your information technology investments through the use of methods appropriate for a cloud-based information technology operating model.
- Business Risk Management enables you to quantify the potential impact of avoidable, strategic, and/or external risks on your business.
The People Perspective helps Human Resources (HR) and personnel management prepare their teams for cloud adoption by updating staff skills and organizational processes to include cloud-based competencies.
Common Roles: Human Resources, Staffing, and People Managers.
- Resource Management helps you understand and forecast new personnel needs for a cloud-based model.
- Incentive Management helps you implement a compensation program that will attract and retain the personnel required to operate a cloud-based IT model.
- Career Management helps you identify, acquire, and retain the skills needed for your cloud migration and ongoing operating model.
- Training Management provides guidance on how to develop or acquire training for your employees so they can perform their roles in a cloud environment.
- Organizational Change Management helps you manage the impact of business, structural, and cultural changes caused by cloud adoption.
The Governance Perspective bridges the divide between information technology governance and organizational governance. It provides guidance on identifying and implementing IT Governance best practices, as well as on leveraging technology to support business processes.
Common Roles: CIO, Program Managers, Project Managers, Enterprise Architects, Business Analysts, and Portfolio Managers.
- Portfolio Management enables it to be managed in accordance with desired business outcomes.
It can assist in determining which workloads are cloud-ready when prioritizing which services to migrate to the cloud.
- Program and Project Management enables you to manage technology projects more effectively by leveraging the agility and cost-effectiveness inherent in cloud services.
- Business Performance Measurement enables you to quantify the cloud’s impact on business objectives.
- License Management specifies procedures for acquiring, distributing, and managing licenses for information technology systems, services, and software.
The Platform Perspective assists you in designing, implementing, and optimizing cloud technology architectures based on business goals and objectives. It assists in providing strategic direction for the cloud infrastructure design, principles, tools, and policies that you will use to define cloud infrastructure. Additionally, the Platform perspective encompasses principles and patterns for communicating with your target state environment, implementing new cloud solutions, and migrating on-premises workloads to the cloud.
Common Roles: CTO, IT Managers, and Solution Architects.
- Systems and Solution Architecture aids in the definition and description of the system’s design and architectural standards.
- Compute, Network, Storage, and Database Provisioning enable you to create new processes for provisioning infrastructure in a cloud environment. Provisioning shifts from an operational focus on supply and demand alignment to an architectural focus on service and requirement alignment.
- Application Development focuses on your ability to support business objectives through new or updated applications, as well as on implementing new skills and processes for software development that take advantage of cloud computing’s agility.
The Security Perspective assists you in structuring your control selection and implementation. Adhering to this guidance can assist in identifying areas of noncompliance and planning ongoing security initiatives.
Common Roles: CISO, IT Security Managers, and IT Security Analysts.
- Identity and Access Management (IAM) enables you to integrate cloud infrastructure into your identity management lifecycle and authentication and authorization sources. Detective Control guides you through the process of identifying potential security incidents in your cloud infrastructure environment.
- Detective Control provides guidance to help identify potential security incidents within your cloud infrastructure environment.
- Infrastructure Security assists you in implementing the control methodologies required to adhere to best practices while also meeting industry or regulatory requirements.
- Data Protection assists you in implementing appropriate safeguards that ensure the security of data in transit and at rest.
- Incident Response enables you to define and carry out a security incident response.
The Operations Perspective enables you to run, use, operate, and recover IT workloads to levels that satisfy your business stakeholders’ requirements. The Operations Perspective provides insight into your current operating procedures, as well as the process changes and training required for successful cloud adoption. IT operations that are well-managed support the business operations from planning and maintenance to change and incident management.
Common Roles: IT Operations Managers and IT Support Managers.
- Service Monitoring is focused on detecting and responding to indicators of IT operations health in order to ensure that service level and operating level agreements are met.
- Application Performance Monitoring (APM) enables you to employ novel approaches for monitoring application performance in a cloud environment in order to ensure that defined requirements are met.
- Resource Inventory Management enables you to manage virtual IT assets in order to deliver high-performance, cost-effective services.
- Release/Change Management enables your teams to adopt best practices for software development, such as automation and Continuous Integration/Continuous Delivery (CI/CD) techniques, which accelerates the pace of your innovations.
- Reporting and Analytics enable you to monitor the health of your cloud assets and gain insight into how to achieve the desired level of performance.
- Business Continuity/Disaster Recovery assists you in implementing processes that ensure your business continues to operate in the event of a catastrophic event.
- IT Service Catalog enables you to offer cloud services to your business in a way that maximizes both the efficiency of providing IT services and the productivity of those who consume them.